Terms of service

Last updated: 16 June 2026

Welcome to Luxury Gallery. By accessing or purchasing from luxurygallerydubai.com (the "Site"), you agree to the following terms.

About us

Luxury Gallery is a Dubai-based retailer of new luxury timepieces, operated from Westburry Office Tower, Burj Khalifa Boulevard, Business Bay, Dubai, United Arab Emirates.

Products and authenticity

Every watch sold by Luxury Gallery is brand new and 100% authentic, backed by our authenticity guarantee. Luxury Gallery is an independent retailer and is not an authorized dealer of, nor affiliated with, the brands we sell unless explicitly stated. All brand names and trademarks remain the property of their respective owners and are used for identification purposes only.

Product information and pricing

We make every effort to display product details, images, and prices accurately. Prices are listed in AED and are subject to change without notice. In the event of a pricing or description error, we reserve the right to cancel any affected order and issue a full refund. Accepted payment methods and terms are described on our Payment Policy page.

Warranty

Warranty coverage for your timepiece is described on our Warranty Policy page.

Returns and refunds

Returns and refunds are governed by our Return & Refund Policy.

Shipping

Delivery is governed by our Shipping Policy.

Use of the Site

You agree to provide accurate information when placing an order and to use the Site only for lawful purposes. You must be at least 18 years old, or the age of legal majority in your jurisdiction, to make a purchase.

Limitation of liability

To the fullest extent permitted by law, Luxury Gallery shall not be liable for any indirect or consequential loss arising from the use of the Site or its products, beyond the value of the item purchased.

Governing law and disputes

These terms are governed by the laws of the Emirate of Dubai and the United Arab Emirates. Any dispute arising from these terms or a purchase shall be referred to arbitration in Dubai in accordance with the rules of the Dubai International Arbitration Centre (DIAC).